Services

Vela | SIM Registration

Register your MTN SIM Card.

Stay connected to what you love on the bright side of life by registering your SIM card at your nearest MTN outlet. All you need to bring is your ID and proof of residence to get sorted in less than five minutes. 

Register your SIM card on the makoya network and enjoy moja vibes everywhere you go. Simply approach the nearest MTN outlet with your ID and proof residence to get sorted.

The VELA registration is as simple as 123:

  1. Provide your ID and proof of residence 
  2. Get your picture captured by agent
  3. Receive a confirmation SMS and dial *1212# to valid your status.

The SIM registration programme is called VELA Subscriber Registration. To register your MTN Sim Card, please note the following:

Swati National

Step 1: Your national I.D or Your valid Passport

Step 2: Please provide one of the following;

  • Lease agreement letter from employer as owner of premises;
  • Municipal Rates Certificate;
  • Utility Bill (i.e. SWSC, SEC, SPTC) not older than 3 months.
  • Declaration from person with whom the subscriber shares a residential address, in whose name a bill (i.e. SPTC, SWSC, SEC, Municipal Council) is registered;
  • Letter from Inkhundla or the Chief.

Non-Swati National

Step 1: Passport from country of origin or non-Swati ID issued by Eswatini government

Step 2: Please provide one of the following;

  • Lease agreement letter from employer as owner of premises;
  • Municipal Rates Certificate;
  • Utility Bill (i.e. SWSC, SEC, SPTC) not older than 3 months.
  • Declaration from person with whom the subscriber shares a residential address, in whose name a bill (i.e. SPTC, SWSC, SEC, Municipal Council) is registered;
  • Letter from Inkhundla or the Chief.

Organisations

Step 1: National IDs of authorised representatives;

Step 2: Proof of authorisation i.e Affidavit or resolution

Step 3: Certificate of incorporation and the first two (2) pages of the Articles with endorsements by the Registrar of Companies.

Step 4: Please provide one of the following;

  • Proof of residence of authorised representatives
  • Lease agreement;
  • Municipal Rates Certificate and
  • Company Utility Bill (i.e. SWSC, SEC, SPTC) not older than 3 months.