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Give your customers the gift of a seamless payment method whilst also ensuring that your enterprise has a handle and clear sight of the cash flow.

What your business gains

  • No transaction fees applicable to the business
  • Access to well-documented transaction history that will provide your business with the ideal edge to access formal financial services to help foster growth.
  • The ability to manage cash flow as money is stored safely and securely in a mobile money wallet.
  • Gets to recover money from customers much faster, by affording them the ability to make payments remotely, resulting in increased sales and reduced credit exposure
  • Receive payments hassle-free; no need to fret about small change
  • Your business will also gain actionable customer data, such as;
    • how frequently do they shop at your business
    • how much they spend
    • customer’s mobile numbers
  • This information can be used to target customers based on their shopping behavior which improves customer service and to communicate with them directly, e.g. via SMS

Tap & Pay FAQ

Received FundsReceived Funds

How do I know if I have received my funds?

One can view the last transaction performed on the POS system which will depict the reciprocated funds.

Access FundsAccess Funds

How do I receive, gain access to my funds?

You will be a position to receive it on either a weekly or monthly basis based on the agreement you had opted for. For enterprises banking with Eswatini bank, there is the option of self-liquidation which may be performed in real-time.

CommissionCommission

Will I be receiving a commission?

Commission is not applicable for retail payments

Last POSLast POS

I seem to have misplaced my POS, how may I be assisted?

Kindly contact your accounts manager for the relevant help.

PIN ResetPIN Reset

We are having issues with our pin, how do we go about resetting it?

You will need to contact your designated account manager for the relevant assistance.

StickerSticker

Can I initiate (carry out) a transaction if my customers don’t have their sticker/card on them?

Yes, they have the option of using the retail payment method available through the code *007*3*4#.

How to become a MoMo Merchant and what you need

Company               

 

  • Memorandum and Articles of Association;
  • Resolution to open Account;
  • Certificate of Incorporation;
  • Trading License;
  • Form J & C;
  • Tax Clearance Certificate;
  • Lease Agreement for Company Premises (Where Applicable) or proof of physical address for entity;
  • Proof of residence for Directors with more than 25% shareholding;
  • National Identity document for all Directors.
 Partnership 

 

  • Copy of Constitution or Deed of Partnership;
  • Partnership Resolution for Account opening;
  • Proof of physical address for entity;
  • Proof of residence for Signatories/Partners;
  • National Identity document for Signatories/Partners.
Sole Trader 

 

  • Trading License;
  • Tax Clearance Certificate;
  • Proof of physical address for entity;
  • Proof of Residence for Sole Trader;
  • National Identity document for the director.
 Cooperatives and Association Customers 

 

  • Constitution / By laws;
  • Commissioner of Co-ops certificate;
  • Proof of registration with FSRA;
  • Minutes authorizing opening of an account account/ Resolution to open Account;
  • Proof of address for Co-op;
  • Proof of Residence of Signatories;
  • National Identity documents for Signatories.
Churches 

 

  • Church Constitution;
  • Resolution to open Mobile Money Account;
  • Signatories’ proof of residence documents;
  • Proof of physical address (confirmed by letter from city council / Umphakatsi depending on the location of the church);
  • Proof of Residence of Signatories;
  • National Identity for Signatories.
 Sports Teams 

 

  • Constitution;
  • Affiliation letter from recognized body e.g. Football Association; Swaziland National Basketball Association.
  • Minutes of meeting when decision was taken to open and account/ Resolution to open Account;
  • Proof of physical address
  • Proof of Residence of Signatories;
  • National Identity for Signatories
Schools 

 

  • Letter from Regional Office (REO);
  • School committee constitution;
  • Minutes of meeting when decision was taken to open and account/ Resolution to open Account;
  • Proof of physical address for School;
  • National Identity for Signatories
  • Proof of Residence of Signatories
 Non-Profit Making Organizations (NGOs) 

 

  • Constitution;
  • Minutes of meeting when decision was taken to open and account/ Resolution to open Account;
  • Proof of physical address for NGO;
  • Proof of Residence of Signatories
  • National Identity for Signatories;
  • Other applicable documents.