Step 1:

As an aspiring MoMo Agent, you will need to first complete the Agent application form, Agent account handler form, and Mobile Money agreement form.

Step 2:

Based on the type of business you run; the following documents will be required:

Vendor:

  • Trading license accompanied by a City Council permit
  • Copy of ID or valid passport (trading license holder)
  • Granted permission from City Council upon inspection of the location

Rural spaza or kiosk:

  • Trading license
  • Copy of ID or valid passport (Business owner)
  • Copy of ID or valid passport (account handlers that will be performing transactions)
  • Working premises

Sole Trader:

  • Current copy of Trading License
  • Copy of ID or valid passport (trading license holder)
  • Copy of ID or passport of account handlers (individuals who will be working with the account)
  • Legal working premises reflecting on trading license

Company:

  • Current copy of Trading License
  • Copies of ID or passport (Directors)
  • Memorandum and Articles of Association
  • Certification of Incorporation
  • Copy of ID or valid passport (account handlers)
  • Legal working premises

Corporates:

Company                                                                      

  • Memorandum and Articles of Association;
  • Resolution to open Account;
  • Certificate of Incorporation;
  • Trading License;
  • Form J & C;
  • Tax Clearance Certificate;
  • Lease Agreement for Company Premises (Where Applicable) or proof of physical address for entity;
  • Proof of residence for Directors with more than 25% shareholding;
  • National Identity document for all Directors.

Partnership

  • Copy of Constitution or Deed of Partnership;
  • Partnership Resolution for Account opening;
  • Proof of physical address for entity;
  • Proof of residence for Signatories/Partners;
  • National Identity document for Signatories/Partners.

Sole Trader

  • Trading License;
  • Tax Clearance Certificate;
  • Proof of physical address for entity;
  • Proof of Residence for Sole Trader;
  • National Identity document for the director.

Cooperatives and Association Customers

  • Constitution / By laws;
  • Commissioner of Co-ops certificate;
  • Proof of registration with FSRA;
  • Minutes authorizing opening of an account account/ Resolution to open Account;
  • Proof of address for Co-op;
  • Proof of Residence of Signatories;
  • National Identity documents for Signatories.

Churches

  • Church Constitution;
  • Resolution to open Mobile Money Account;
  • Signatories’ proof of residence documents;
  • Proof of physical address (confirmed by letter from city council / Umphakatsi depending on the location of the church);
  • Proof of Residence of Signatories;
  • National Identity for Signatories.

Sports Teams

  • Constitution;
  • Affiliation letter from recognized body e.g. Football Association; Swaziland National Basketball Association.
  • Minutes of meeting when decision was taken to open and account/ Resolution to open Account;
  • Proof of physical address
  • Proof of Residence of Signatories;
  • National Identity for Signatories

Schools

  • Letter from Regional Office (REO);
  • School committee constitution;
  • Minutes of meeting when decision was taken to open and account/ Resolution to open Account;
  • Proof of physical address for School;
  • National Identity for Signatories
  • Proof of Residence of Signatories

Non-Profit Making Organizations (NGOs)

  • Constitution;
  • Minutes of meeting when decision was taken to open and account/ Resolution to open Account;
  • Proof of physical address for NGO;
  • Proof of Residence of Signatories
  • National Identity for Signatories;
  • Other applicable documents.

Step 3

Register as an agent: