VELA

VELA

Why do I need to register my cell number? Why do I need to register my cell number?
  • Eswatini Communication Commission issued a Regulation directing all mobile service providers operating in the Kingdom of Eswatini to register their Customer’s SIM cards
What if I don’t register my cell number? What if I don’t register my cell number?
  • Failure to register a sim card will result in your number being disconnected on the network.
What are the requirements? What are the requirements?
  • Customers need to bring their National ID/ Passport and Proof of Residence.
How many numbers can each customer register? How many numbers can each customer register?
  • Customers can register 10 numbers per ID
Can we register as a group? Can we register as a group?
  • Yes, that is possible though there needs to be a minimum of 50 individuals registering
How do I know I have been successfully registered? How do I know I have been successfully registered?
  • You will receive two messages upon being successfully registered. You may also dial *1212# to confirm your registration status.