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Lula Combos

What are Lula Combos?What are Lula Combos?

Lula Combo is an offering that provides customers with a bundled voice, data, sms, social as well as offnet voice. Customers will be able to enjoy on-minutes, off-net minutes on this bundle as well as anytime data and social data.

Combos are segmented into 3 groups:

  1. Mass Combo
  • Added value on the data and cash-back. ​
Price Total Data Anytime Volume Bonus 24h Volume On net voice Off net voice SMS
25       2GB            1GB        1GB           30                   5            50
45       3GB           2GB        1GB          60                 10          100
95      9GB           6GB        3GB          120                 20          100
150      15GB          10GB        5GB          200                 35          100
250    25GB      20GB    5GB      300                 50          100

 

 

  1. Youth Combo
  • Youth/Pulse offer is only available 25 years and below
  • The youth/Pulse offer has same pricing as the mass offer with an additional bolt-on of social bundles.​
  • Bolt-on offer has the same validity of a combo.​

 

Price Total Data Anytime Volume Night volume On net voice Off net voice SMS Bonus (Social)
25 1,124 512 512 30 5 50 100
45 2,248 1,024 1,024 60 10 100 200
95 4,996 2,248 2,248 120 20 100 500
150 8,144 3,572 3,572 200 35 100 1,024
250 14,636 7,168 7,168 300 50 100 2,048

 

  1. HVC Combo
  • The Lula prestige offer has different pricing on the last two bundles because of the IDD & roaming bolt-on.
  • Bolt-on offer has the same validity of a combo.
Price Total Data Anytime Volume Night volume On net voice Off net voice SMS Bonus (IDD / Roam)
25 1,000 500 500 30 5 50                  –
45 2,108 1,024 1,024 60 10 100                  –
95 4,616 2,248 2,248 120 20 100                  –
150 7,344 3,572 3,572 200 35 100 20
250 14,636 7,168 7,168 300 50 100 30
What are the Cash-back rules?What are the Cash-back rules?

Cash-back is 3% of the cost of bundle.​

Cash-back will be redeemed as MoMo and paid out monthly.

How does it work?How does it work?

These will be purchased via all our platforms *686*3#, *007#, Seamless, MyMTN app, Bank Apps and MoMo app, choose combos​.

When a customer purchases these monthly combos, they will receive them and have their data split into anytime data and social data. For voice these will be split between onnet minutes and offnet minutes, with onnet minutes being for MTN to MTN calls. Whilst offnet minutes are for MTN to Other Local networks.

What can the Lula Combos be used for?What can the Lula Combos be used for?
  • Anytime data – This is an anytime data bundle that can be used for all browsing on the MTN network.
  • Night data – This is night time data that can be used between 9PM and 5AM.
  • Social data – This is social data that can access social media sites such as Facebook, WhatsApp, Twitter.
  • On net minutes – Voice minutes used to call MTN to MTN numbers
  • Off net minutes – Voice minutes used to call MTN to other local networks.
  • IDD/Roaming – This is International calling airtime or Roaming airtime for browsing the internet in other countries.
  • SMS – Short messaging used for MTN to MTN messages
  • Cashback – This is a loyalty programme where customers can redeem their points into mobile money.
Can the bundle be transferred?Can the bundle be transferred?

Bundles cannot be transferred to another customer but it can be purchased  for another customer.

How to report a fault:How to report a fault:
  1. Call 922
  2. Send a free SMS to 1010.
  3. Send a WhatsApp text to 76061924 or 76061925.
  4. Visit our Service Centres and ETop-Up shops.
  5. Send DMs on our Social Media pages; Facebook, Instagram, and Twitter