Business – MTN eSwatini

International Calling

MTN International Calling Bundles is a product that gives customers more value for their money. It allows customers to make international calls at in-bundle rates. Customers can stay connected with their and friends all around the world at affordable rates.

Pricing:

Region	Minutes	Tariff (SZL)
South Africa & Mozambique	10	35
South Africa & Mozambique	30	99
Botswana, Namibia, Lesotho & Uganda	10	55
Botswana, Namibia, Lesotho & Uganda	30	155
Zambia & Zimbabwe	10	70
Zambia & Zimbabwe	30	210
Rest of Africa	10	40
Rest of Africa	30	110
Asia	10	25
Asia	30	70
Europe & USA	10	30
Europe & USA	30	85

Terms and Conditions

Top Up Bundles

Top Up Data Bundles

Fixed Data Bundles	Price
5GB	E150
10GB	E300
20GB	E465

Validity	Price (E)	Anytime Data	Night Bonus
Freedom	2	10mb	10mb
	5	30mb	30mb
	10	65mb	65mb
Weekly	17	120mb	120mb
	20	200mb	200mb
	45	500mb	500mb
	65	1GB	1GB
	160	3GB	3GB
Monthly	50	550mb	550mb
	99	1.2GB	1.2GB
	139	1.8GB	1.8GB
	199	2.5GB	2.5GB
	350	4.5GB	4.5GB
	600	10GB	10GB
	1000	20GB	20GB
	1500	30GB	30GB

How to buy:

Dial *686*1*5# OR Dial *687*1#

Top Up Voice Bundles

Volume	Tariff (E)	Validity
30 minutes	5.00	Daily
45 minutes	7.00	Daily
70 minutes	10.00	Daily
90 minutes	15.00	Weekly
130 minutes	20.00	Weekly
180 minutes	25.00	Weekly
120 minutes	50.00	Monthly
200 minutes	80.00	Monthly
400 minutes	150.00	Monthly

How to buy:

Dial *686*4# OR Dial *687*2#

Top Up Bundles Terms and Conditions

MyChoice Package

MyChoice Package

1.MTN My Choice gives you the flexibility you desire. Our package is built around your needs and budget since it allows you to create packages that suits your lifestyle.

2.You are not required to take all 4 network options, that is, data, on-net voice, offnet voice, and SMS, you may elect to take only one or a combination of 2 or 3 or all 4.

3.All contracts are valid for 24 months.

4.Unused package offers are carried over to the following month, and they take precedence over the current month’s package offers. Total validity of each bundle is therefore 60days.

How to choose your package

1.Select the My Choice package that best suits your voice, data and SMS needs.

2.You are only eligible for a device only when the package has a network value of E350.

3.We offer you our device pricelist to choose your own desired gadget depending on your budget.

4.Your total payment will be the value of chosen bundles plus the handset value over 24 months.

MyChoice Packages

On-net Voice:

Minutes	Price
300	216.60
520	370.50
745	513.00
1100	741.00
1500	969.00

Off-net Voice:

Volume	Price (E)
50	35.00
100	70.00
200	140.00

Data:

Offer	Price (Including VAT)
500MB	E60.00
1GB	E95.00
2GB	E195.00
3GB	E320.00
5.5GB	E450.00
10GB	E500.00
20GB	E700.00
30GB	E1,000.00
50GB	E1,500.00
100GB	E2,500.00

SMS:

Volume	Price (E)
190	57.00
266	79.80
380	114.00
570	171.00

MyChoice Terms and Conditions

Pulse Pro Package

Pulse Pro Package

Pulse Pro is suitable for young professionals.
Has two categories: Pulse Pro Mini and Pulse Pro Standard
Pulse Pro packages are combos, which have data, voice and SMS.
Pulse Pro is hybrid package which means it can be loaded with airtime.
Unused package offers are carried over to the following month, and they take precedence over the current month’s package offers.
Pulse Pro gives you more value on Voice, SMS and Data with 100% more to use at night.
Pulse Pro allows you to choose a device that can be paid over the duration of the contract (24 Months). The m
Pulse Pro is suitable for young professionals.
Has two categories: Pulse Pro Mini and Pulse Pro Standard
Pulse Pro packages are combos, which have data, voice and SMS.
Pulse Pro is hybrid package which means it can be loaded with airtime.
Unused package offers are carried over to the following month, and they take precedence over the current month’s package offers.
Pulse Pro gives you more value on Voice, SMS and Data with 100% more to use at night.
Pulse Pro allows you to choose a device that can be paid over the duration of the contract (24 Months). The monthly device (handset) fee is paid over and above the monthly subscription amount.
Pulse Pro will only roam in CAMEL countries (ask your KAM for the list). You must load airtime when visiting countries that are outside of the CAMEL countries.
The same offers are available at night from 22h00 to 04h59.
The voice minutes are on-net (MTN mobile to MTN mobile or MTN mobile to MTN fixed).
Pulse Pro enables you to top up bundles (*687#, *686#, *007#, MyMTN App, MoMo App, Bank Apps, VTU) once you have exhausted your initial bundles.
Subscribed balances can be tracked on *557# and top-up balances on *556#.
onthly device (handset) fee is paid over and above the monthly subscription amount.
Pulse Pro will only roam in CAMEL countries (ask your KAM for the list). You must load airtime when visiting countries that are outside of the CAMEL countries.
The same offers are available at night from 22h00 to 04h59.
The voice minutes are on-net (MTN mobile to MTN mobile or MTN mobile to MTN fixed).
Pulse Pro enables you to top up bundles (*687#, *686#, *007#, MyMTN App, MoMo App, Bank Apps, VTU) once you have exhausted your initial bundles.
Subscribed balances can be tracked on *557# and top-up balances on *556#.

Pulse Pro Package details:

					Night offer (22:00 to 05:00)
Offer Name	Subscription	Voice	Data	SMS	Voice	Data	SMS	Device Value
Pulse Pro Mini	E1,60.00	100	1GB	30	100	1GB	30	Up to E3,000.00
Pulse Pro Standard	E250.00	200	1.5GB	50	200	1.5GB	50	Up to E6000.00

*All prices include VAT

*All amounts in Emalangeni (E)

*Device repayment will be added to subscription fee (value of device prorated over 24 months)

Pulse Terms and Conditions

Elite Package

Are you more of a planner in terms of monthly budget expenses? With the MTN Elite contract package, inspired by you, ideal for you, you now have the freedom to communicate with your colleagues and clients without any inconvenience.

MTN Elite gives you more value on Voice, SMS and Data, and comes with a handset of your choice. The Elite package contract duration is 24 months.
Elite has onnet minutes for MTN to MTN (Mobile and Fixed) and;
It also has off net minutes, which allow you to call other local operators (Eswatini Mobile and ESPTC)
Unused package offers are carried over to the following month, and they take precedence over the current month’s package offers. Total validity of each bundle is 60 days
Elite allows you to buy top up bundles (*687# , *007#, Bank Apps, MTN Agents) once you have finished your initial bundles at your convenience.
You can check your package balance on *557# and top-up bundle balances on *556#.

Price Plan	Subscription	Voice Minutes (MTN to MTN)	Voice Minutes (MTN to local Operators)	Data Bundle	SMS	Device
Elite Bronze	E370.00	500	100	2GB	200	No Limit
Elite Silver	E588.00	650	100	5GB	200	No Limit
Elite Gold	E850.00	1000	200	7GB	300	No Limit
Elite Platinum	E1,030.00	2500	200	12GB	300	No Limit
Elite Platinum Plus	E1,315.00	2500	200	20GB	500	No Limit

*All prices include VAT

*All amounts in Emalangeni (E)

*Device fee is not included in the subscription. It is an added 24 months cost prorated.

Elite Terms and Conditions

GMPLS

MTN Global MPLS VPN as a service is a private network that connects major cities across Africa and the rest of the world. The network comprises of Global PoP’s (MTN & Partner NNI’s) across 25 MTN markets and multiple Global Markets connecting MTN clients across Africa and the Rest of the World.

MTN GMPLS is a solution for enterprise customers (mostly Multi-National Corporations) who have offices in different locations locally and internationally, allowing them to use a world-class network to link their offices together.

Key features:

Offers traffic prioritization on per application basis through 5 Classes of Service.
End to End Service Level Agreements (SLAs on Service Availability, RTT, Packet loss, Jitter).
Provides forwarding guarantees through bandwidth reservation on shared but secure IP infrastructure.
About 25 countries with a Point-of-Presence (PoP), allowing the network to connect various sites across multiple geographies.
Global MPLS is managed on one world class seamless managed network with a Global Network Operation Centre (GNOC) which monitors the network 24/7.

Other critical details:

MTN GMPLS PoP are available across the MTN footprint and other partners in other countries. Below is a non-conclusive list of countries where this service is available.

VPN

A virtual private network (VPN) extends a private network across a public network (internet) and enables users to send and receive data across shared or public networks as if their computing devices were directly connected to the private network.

Possible applications of the MTN Swaziland VPN.

Access MTN Swaziland SIM cards from a private network.
Access SIM cards on an MTN Swaziland Private APN network from a non MTN network via the internet.
Connect to MTN Swaziland’s private VAS systems like the SMSC (for A2P and A2A SMS services) and USSD gateway for USSD based applications.
Connect to MTN Mobile Money system for integration with Mobile Money.

Other critical details:

OVERVIEW

The customer needs to have connection to a public network – the internet (from any ISP) with a static IP address.
MTN Swaziland uses SHA 1 hashing algorithm for the encryption of data on the VPN link.

Support channels

Normal MTN support channels

How to Apply for VPN:

Apply via your KAM or dial 78080001

APN

APN (Access Point Name) is a name for a gateway between a GSM, GPRS, 3G or 4G network and another computer network, usually a public network (Internet).

At MTN the APN is sold a service called the private APN which allows customers to have their own private network (of SIM cards) riding on the MTN GSM/GPRS/3G/4G network. The private APN allows one to have a private range of IPs that can be allocated to one’s SIM cards and be able to communicate with each other if they are attached on the MTN Network.

Common uses of the private APN.

Connecting two private networks located in geographically isolated areas.
Connecting mobile devices back to a LAN network or server for data collection in real time.
Creating a WAN type of a private network of mobile devices (for small mobile businesses).
WAN extension for areas where fixed line/media networks cannot reach (for big corporations)

Advantages:

Network is private and secure
Quicker setup time, no need for laying cables
Prioritization of private APN traffic compared to other APNs, e.g. public APN
Cheaper data rates (APN without internet)

Apply for the service via your Key Account Manager (KAM) or dial 78081001 or send an email to mtnbusiness@mtn.com

MTN Enterprise Bulk SMS

Enjoy the benefits of a cost-effective way to reach your customers and gain new leads with MTN Enterprise Bulk SMS. From offering great tailored customer services and customizable campaigns, living at the edge of tomorrow is only one sign-up away.

What is Enterprise Bulk SMS?

Bulk SMS is sending a large number of SMS messages to the mobile phones of a predetermined group of recipients.
SMS can be from Application to Person (A2P) and Person to Application(P2A). You may choose one or both on the same configuration.
You have access to 3 types of A2P Bulk SMS
Integrated via SMPP
Portal based
Once-Off requests

For P2A, these can be on a flat rate or on a revenue share basis.
Can be used by large-scale businesses, small enterprises, educational institutions, etc., to reach a large number of people at a given time.
The Bulk SMS can have a short code mapped to it.
Charges based on bundle chosen.
MTN does not share a database to send to, you will need to have your own.

Integrated via SMPP Account: Setup Process

The client is allowed to connect (bind) to MTN’s SMSC from their system through an SMPP account
The connection between the SMSC and the client’s system is through the use of a VPN
Once the user has an established bind with our SMSC they can send SMSs to MTN’s customers
A client can send their own SMSs to their own database.

Portal Based: Setup Process

It is a messaging platform that connects with our SMSC and allows clients to send SMSs to their database
Only needs an internet connection to operate
Account login credentials to the portal are received from MTN upon activation of the service.
A client can send their own SMSs to their own database at their own time
For pricing, refer below

Once-off requests: Setup Process

A customer can through our Service Centre’s or Key Account Manager opt to send SMSes as and when required
Customer pays at Service Centre or is billed and informs MTN what sender name must appear when the SMS is sent
Customer furnishes MTN with the message to be sent and sender name

Cost: Application to Person (A2P)

Installation Fees (SZL)	2299.00

Monthly Fees
Once Off (SZL)	Portal (SZL)	Integrated (SZL)
0.00	115.00	1500.00

Bundle Size	Subscription	Out Of Bundle Rate
1- 999	250.00	0.30
1,000 – 4,999	1000.00	0.30
5,000 to 9,999	2000.00	0.28
10,000 to 14,999	2500.00	0.26
15,000 to 29,999	3990.00	0.23
30,000 to 59,999	6990.00	0.21
60,000 to 89,999	9890.00	0.19
90,000 to 119,999	12690.00	0.18
120,000 to 159,999	15390.00	0.17
160,000 to 189,999	17990.00	0.16
190,000 to 219,999	20490.00	0.15
220,000 to 249,999	22890.00	0.14
250,000 to 279,999	25190.00	0.13
280,000 to 309,999	27390.00	0.11
310,000 to 339,999	29490.00	0.10
340,000 to 449,999	31490.00	0.09
>= 450,000	33390.00	0.07

Cost: Person to Application (P2A)

Comes with the option of a flat rate or revenue share

Setup Fee	2299.00
Monthly Fee	1500.00
No Rev share charge	0.3/SMS

Premium Charges
Charge	sharable Amount	MTN Revenue Share	3rd Party Revenue Share	MTN Revenue Share in %
1.70	1.62	0.86	0.76	53%
2.85	2.71	1.35	1.35	50%
3.50	3.33	1.44	1.89	43%
4.00	3.80	1.47	2.33	39%
4.60	4.37	1.53	2.84	35%
5.20	4.94	1.59	3.35	32%
5.70	5.42	1.62	3.79	30%
7.00	6.65	1.78	4.87	27%
8.00	7.60	1.85	5.75	24%
9.00	8.55	1.92	6.63	23%
10.30	9.79	2.06	7.72	21%
11.50	10.93	2.19	8.74	20%
12.60	11.97	2.29	9.68	19%
13.70	13.02	2.38	10.63	18%
15.00	14.25	2.52	11.73	18%
16.00	15.20	2.60	12.60	17%
17.10	16.25	2.71	13.53	17%

MTN Sponsored Data

Whether it’s giving your clients access to your enterprises’ online and digital resources at no data charge or ensuring that the learning experience is flawless by letting students, teachers, and parents access the institute’s online facilities at no data charge: MTN Sponsored Data is the solution best fit to usher your business/school into the realm of living at the edge of tomorrow.

How much

Volume	Tariff – Retail	Tariff – Schools
Sponsored Data <10GB	450	400
Sponsored Data <25GB	850	800
Sponsored Data <50GB	1,350	1,300
Sponsored Data <100GB	2,200	2,000
Sponsored Data <200GB	3,500	3,300
Sponsored Data <500GB	8,000	7,800
OOB	0.49	0.49