Title Specialist: E-Commerce
Location Mahlalekhukhwini House
Department FinTech
Organisation MTN Eswatini
Posting Date 2022-02-03 00:00:00

The Specialist: E-Commerce is responsible for the onboarding and complete lifecycle management of sellers on the E-commerce platform. The role requires close liaison with sellers to increase feature efficiency and provide best experience to users who visit the E-commerce platform. The role is also tasked with ensuring that sellers onboarded provide value to the business and impact a positive RoI. Performs other duties as assigned by Manager

The Specialist E- Commerce reports to Manager: Products & Services and is an individual contributor. The role maintains liaison with Group Fintech Products & Services team, as and when required   

Job Requirements
  • Bcom Degree /BSc Computer Science or its equivalent in area of specialization
  • Relevant post graduate qualification is an advantage
  • A minimum of 2 to 3 years’ total experience in E-commerce and/or seller management or allied field is required
  • Experience in E-Commerce, Fintech, banking is preferred 
  • Experience working in a global/multinational enterprise with a good understanding emerging markets is preferred 
  • E-commerce Business Operations & Ecosystem
  • Understanding of FinTech, banking, microfinance and payment businesses
  • E-Commerce platform management 
  • Seller Onboarding & Relationship management 
  • Customer life cycle management
  • Digital product management
  • User experience development
  • Digital content, media and/or applications
  • Client relationship management
  • Experience working in a global/multinational enterprise with a good understanding emerging markets is preferred 
Closing Date 11 February 2022

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