TERMS AND CONDITIONS that will apply to International Calling Bundles

1. Introduction

MTN International Calling Bundles is a product that gives customers more value for their money. It allows customers to make international calls at in-bundle rates. Customers can stay connected with their and friends all around the world at affordable rates

2. Offer Period

2.1 The offer is available as a permanent service until MTN in its sole and absolute to discontinue the service.

2.2 Notwithstanding the Offer Period, MTN may, in its sole and absolute discretion, amend the duration of the Offer Period to a shorter or longer period, or withdraw the Offer in its entirety, with notice to you. Stay tuned to the site regularly for notices, updates and/or changes to services

3. Qualifying Customers

3.1 The offer is available to all MTN prepaid customers in all service classes (i.e. MTN STD, MTN Zone and MTN Pulse).

4. What does the offer entail

4.1 Customers must dial *686*4# to choose the international calling bundle they want to purchase from a list of bundles with different expiration times

4.2 Upon purchase, customers shall receive a message. Also, a notification shall be received on depletion of international calling bundles.

4.3 Customers shall receive a notification when bundle expires.

4.4 International calling bundles can only be used for making international calls45 The offer expires after 30 days from the day of activation5. Terms & Conditions

5.1 The MTN international calling bundles were available from the …

5.2 The offer is only available to prepaid customers;

5.3 The international calling bundles will be available as a permanent proposition;

5.4 The validity of the bundles is 30 days;

5.5 Bundle validity is not extendable;

5.6 They can only be used for international calls;

5.7 SMS and data are excluded from bundle;

5.8 When making international calls, the bundle will take priority over all voice bundles;

5.9 Customers dial *686*5# to check their bundle balance;

5.10 Customers are able to buy bundles for another subscriber;

5.11 To activate the bundle, customers dial a USSD string *686*4# and then purchase the desired bundle through a menu or via SmartApp;

5.12 Customer receive a SMS notification once the desired bundle is activated;

5.13 Customers receive a notification when they have depleted their bundles;

5.14 Customers receive a notification when their bundle expires;

5.15 Each bundle shall be depleted on per-minute billing;

5.16 The international calling bundles are non –transferable;

5.17 Bonus airtime cannot be used to purchase these bundles;

5.18 All prices are subject to change, subscribers shall be notified

5.19 Customers will not be able to use bundles when roaming

6. Expiry Rules

6.1 The bundles are valid for 30 days.

6.2 The bundles cannot be carried over beyond 30 days

7. Depletion Rules

7.1 The bundles shall only be used for making international calls

7.2 The wallet shall be depleted on per minute billing basis

7.3 Making local on-net or off-net calls will charge from main account or from other voice bundles purchased

8. Migration Rules

8.1 Customers shall enjoy this offer in any service class

9. Cancellation

9.1 Customers may call out of bundle at any time

10. Modification of Terms and Conditions

10.1 Stay tuned to the sire for product and rules and updated Terms and Conditions from time to time. Any changes to rules and/or Terms and Conditions are effective from the date that they are published on the above mentioned website or elsewhere in any media

10.2 MTN reserves the right at any modify, suspend or discontinue the Offer (on notice to you), with notice, without liability to you or any third party. MTN will under no circumstance be liable to you for any error, delay, failure or non-availability of the Offer, and you indemnify MTN against any damage or loss you may sustain as a result of possession and/or use of the SIM card, MTN network services, or any error, delay, failure or non-availability of the Offer. Stay tuned to the site regularly for notice, updates and/or changes to services.

10.3 MTN reserves the right from time to time to vary the charges of the Offer as may be deemed necessary in its discretion.

10.4 Any changes will be posted on here, your continued use of the products and/or services with the amended rules will be deemed to be accepted by you. It is your responsibility to review these Terms and Conditions regularly.

11. Limitation of Liability

11.1 Subject to the provisions of the Consumer Protection Act, to the extent allowed by any other applicable law and also subject to clauses below, MTN will not be liable to you or to any other person for any loss or damage suffered (whether it is direct or indirect

12. General

12.1 Subscribers will be able to access this bundle package only when they are in Swaziland and in covered by the MTN network.

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