Calling & Voicemail
As an MTN Customer, you have exclusive access to our convenient and useful service offerings. From advanced communication features to directions and even emergency services, they’re all just a phone call away. MTN offers you a diverse range of calling services. From adapting your prepaid options monthly to holding two calls and taking a third, MTN gives you flexible solutions to your needs.
This service allows you to bar incoming or outgoing calls from your phone.
It is a free service.
*Please note: this service is phone specific. Instructions for activating may vary. Please check your phone manual if you don’t see the above options on your phone.
Available on all packages, Call Forwarding / Call Diverts allow a user to divert an incoming call either to a Insta Voicel, or to another mobile or fixed line. This service is particularly convenient and useful when you are unable to answer a call, your phone is off or you are out of coverage or even out of the country.
CLIP will allow you to see the number that is calling you provided it is not restricted (and your number will be shown when dialing out). CLIR will prevent your number from being viewed when making outgoing calls (and you will not see an incoming call number).
This service allows a user to handle two calls or more at a time and is a free service available on all MTN packages. If you are on a call and somebody else calls your number, your call waiting feature alerts you of the incoming call with a unique audible tone. The current call can then easily be placed on hold using the Call Holding functionality, with the user able to switch between the two calls or return to the first call after terminating the second incoming call. Call Holding and Waiting can only be activated on handsets that support this feature. Consult your handset user's manual for information on this. * Consult your handset user's manual for additional information on how to reject, accept and make second calls on your handset.
A Please Call Me is a free service that allows all MTN Customers to send an SMS message to any other MTN customer, requesting them to call him or her back. The message delivered will read 'Please call me' and will feature the cellphone number of the person requesting the callback. Please Call Me requests are free with a maximum of 5 free Please Call Me SMS messages allowed daily. To send a Please Call Me, dial *121*cellphone number# and press OK. The message will be delivered to the relevant person as an SMS. Should the recipient have your number saved on his or her phone, the message will be personalized.
Never miss a call again! This is a service that integrates missed calls, voicemail & voice SMS’. With the best user experience and convenience, Insta Voice keeps you connected even when you are out of reach. Simply dial *0* to retrieve your voice messages or download the MTN Insta Voice App from your device store. Why use Insta Voice?
MTN's Short Message Service (SMS) lets you send short text messages (limited to 160 characters) to any mobile phone or SMS-capable device, nationally and internationally.
This service is ideal for those times when you're too busy to talk or want to conserve your airtime, but still need to communicate with friends and family.
All MTN SIM cards are pre-programmed so that you can start SMSing immediately.
MTN's Short Message Service (SMS) lets you send short text messages (limited to 160 characters) to any mobile phone or SMS-capable device, nationally and internationally. This service is ideal for those times when you're too busy to talk or want to conserve your airtime, but still need to communicate with friends and family. All MTN SIM cards are pre-programmed so that you can start SMSing immediately.
For those who like to talk with their thumbs, MTN SMS Bundles mean big savings and no stress!
MTN International Calling is a mobile voice service that allows you to make calls to countries outside of Swaziland or if you're travelling abroad, lets you call home, no matter where you are in the world
International Roaming is available to all MTN Mobile customers. MTN customers can take their MTN number when they travel across the border and keep connected to contacts both at home in Swaziland and rest of the world regardless of whether they are Prepaid or Postpaid. Postpaid Customers - Please contact your Account Manager or go to the nearest MTN Service Centre to complete our roaming request form. Depending on customer profile, a security deposit might be required
Live Roaming Partners information.
MTN Swaziland has partnered with foreign operators around the world to ensure that you stay connected when visiting the beautiful Kingdom. Whether just passing through, relaxing on holiday or on a business trip, you can still enjoy the services of the Number 1 network in Swaziland.
Once you have entered Swaziland, switch to the 'Swazi MTN' carrier / network and enjoy our network. Contact our call centre and our friendly consultants will be ready to assist you.
To make an international call from Swaziland
Never despair, MTN airtime is always there! We offer you’re a variety of ways for you to recharge your airtime. You can buy MTN Airtime Cards from any MTN shop or MTN agent, Mobile Money or even at the convenience of internet banking
Each card has instructions printed on it on how to load the airtime voucher. We offer airtime cards in the following denominations:
This is a lending service for prepaid customers just as postpaid customers use the service and pay later. You can borrow airtime from a minimum of E 5 and up to E 100 with 30 days to repay. Activation: Dial USSD string *767# The customer immediately repays Airtime debt upon recharging, and if there was multiple borrowing the subsequent payments are carried out within the new cycle.
Whether you're withdrawing money or just happen to be near an ATM, you can now load up on airtime using your bank's ATM. Simply visit your bank's ATM and then:
You can load up on airtime using your cellphone banking app. Simply check if your bank provides this service and then:
Load airtime on your phone or send airtime to another number directly from your MTN Mobile Money account balance. Dial *007*5# for this option.
Recharging airtime or data directly onto your phone has never been easier with MTN Virtual Top Up
You can recharge your airtime directly to your devices through mobile banking applications, POS, ATM, Web, MTN walk in centers, and MTN retailers all over Swaziland.
Lifestyle & Entertainment
We bring you the latest, hottest and most useful mobile content available. Whether you're looking for Games, Wallpapers, Ringtones, CallerTunez, Music, Videos and more, we’ve got you.
MTN Play is MTN’s content portal that ensures that subscribers are provided with the coolest local and international content on their phones. We provide an enhanced user experience for subscribers on their handsets through MTN Play. MTN Play brings your 2G, 3G and 4G mobile phones to life with exciting videos, songs from your favorite artists, up to date news, thrilling games, pictures, animations and much more.
Express yourself with MTN CallerTunez and swap boring and ordinary dialling tones when your callers phone you. Let them hear your favourite tunes instead! MTN CallerTunez allows you to assign the coolest tunes for your friends to listen to whenever they call you, while you hear their favourite tunes whenever you call them.
MTN Magic Voice allows you to change your voice to sound like the voice of a popular or funny character while making a mobile call to your friends on your MTN line. You can change your voice during calls to sound like a male, a female, a child, or even a bunny!
Be inspired daily and win up to E10 with MTN Dream Number! All you need to do is SMS “Dream” to 3737 and receive a quote and you will be added to a draw that runs daily. This give you chance to win airtime and Mobile Money
MTN Radio is an Interactive Voice Response (IVR) based service that allows customers to call into the short code 6355 to listen to a large collection of songs of various genres, eras and moods making it a prime service for users of all ages.
This is a service that allows you to call friends, family and dear ones anytime, anywhere even with no credit on your phone. When you make an MTN Pay4Me call, the receiver pays when he or she accepts your call.
MTN Me2u service just got more exciting. This is a service which allows Pay As You Go subscribers to share credit with each other
Dial *3311# and follow prompts to get daily gospel message for SZL 1.00 / weekly message for SZL 3.00 / monthly message for SZL 10.00.
This service is suitable for active customers who keep their spend positive throughout the day or week. You get to enjoy bonuses in airtime and bundles, on voice, data & SMS.
Family & Friends is a pre-paid service where calls to those within your group are charged at a discounted rate. You can have up to 4 members in your group, and each call is charged at only E0.65c per minute.
Win great prizes by showing how smart you are with MTN Quiz!
How smart are you? Simply get 10 Swazi inspired questions right and you could win incredible prizes! All you need to do is SMS "YEBO" to 7849 and enjoy the multiple choice MTN Quiz.
Manage your mobile world the easy way with My MTN App!
With My MTN App you can top up airtime, purchase bundles pay your bills and much, much more. This App gives you great control of your mobile services so that you can access services and solve issues without having to contact 922.
Manage your mobile world the easy way with My MTN App! With My MTN App you can top up airtime, purchase bundles pay your bills and much, much more. This App gives you great control of your mobile services so that you can access services and solve issues without having to contact 922. My MTN App ensures that you have access to information about MTN’s products and services whenever you need it, 24/7t (24 hours a day) and at their convenience. To download My MTN App, simply visit the Google Play Store