Our People Way


Please join me in sharing Our People Way at Swazi MTN. This is about who we are, how we engage our people and what they and any other aspiring MTNer can expect from us.

One thing I am confident about is that our people are at the center of our business performance, they go the extra mile not because they have to but they want to see our business succeed. We value and recognize that it is people that build our business.

I now share with you the various ways we engage our people:

We have a talent management approach that ensures we attract individuals who demonstrate our values and behaviors,

Internally we drive

  • Talent reviews – to recognize & retain our talent
  • Career development – through creation and support of on the job and formal learning opportunities, career discussions that lead to creation of career development opportunities. Careers are enriched through working in cross functional teams and existence of opportunities for attachment in other operations.

We have a high performance culture which is tracked at company level and shared with the entire team in quarterly forums, weekly sessions at departmental level and robust one-on-one discussions at the individual-manager level.

This requires a dedicated and people centric leadership. This is at the heart of what we do, we have bold and inspiring people leaders who are held accountable on how we lead our people.

To demonstrate appreciation for the efforts our people demonstrate as individuals and as team, we have several recognition platforms using an online platform called MTN Shine and sharing recognition across the below from the leadership team.

Getting out of the office, we drive several initiative that ensure our business is a great place to work,

  • To ensure work life balance we have amenities such a day care, gym, golf drive, a social team that drive different sporting codes such as soccer, fishing, cycling, basketball, volleyball etc
  • In line with the above, Swazi MTN has a number of sponsorship platforms where we encourage our staff to be actively involved in. We mainly focus on sports, music and arts as we believe these are areas that brighten our people and customers lives. Staff is encouraged to get involved in MTN PLS games, MTN Basketball games, MTN Monthly Masters, MTN Khemani Cycling, MTN Bushfire, MTN SWAMA, MTN Rhymes & Laughter and more.
  • If supporting the communities we live in is a value you uphold, you have the opportunity to join in our CSI programmes under the MTN Foundation such as 21 Days of Y’ello Care, a robust single CSI initiative we run for 21 days during the month of June every year
  • We create opportunities for those significant in your life to experience the business and be appreciated for the support they give through whole family events, a Day at MTN for kids & significant others

I always say if it is important it has to be measured.How we engage and develop our people is assessed though various engagement surveys. We are currently no 1 amongst the MTN group of operations on a renowned survey called “Group Culture Audit, we measure how we live our vital behaviors and most importantly we have a Gold accreditation from an international people standard, the Investor in People.

Join me in celebrating these achievements and our journey as we continue to experience them. This is what really makes Swazi MTN a great place to Work.

Great people make a great business!

Ambrose Dlamini

MTN Swaziland