Voice - PayAsYouGo Packages
PayAsYouGo Call per second
Voice - Contract Packages
MTN My Choice
MTN Mobile Money
Call holding and waiting
Call Line Identity (CLI)
Please call me
Roam Like Home™
Value added services
MTN XTra Time
PayAsYouGo calling plan change
Most popular queries
This is the gateway to any internet connection. Your phone will not be able to access the internet until the correct APN has been configured. For MTN Swaziland, the APN is mymtn.co.sz
It is the monetary balance on an account. The call time related to that airtime is based on the call rates related to the package chosen.
See ‘Access Point Name (APN)’.
See ‘Enhanced Data rates for GSM Evolution (EDGE)’.
Enhanced Data rates for GSM Evolution (EDGE)
This is a backward-compatible digital mobile phone technology that allows improved data transmission rates as an extension of GPRS
See ‘International Mobile Equipment Identity (IMEI)’.
International Mobile Equipment Identity (IMEI)
The IMEI is a 15-digit serial number, which includes information on the origin, make and model of a cellular handset. This serial number is vital as it is used to blacklist a stolen handset. The IMEI number can be found on the back of the handset, once the battery has been removed, on the original handset packaging and on the original proof of purchase.
A simple and easy way to access the IMEI number of the handset is by entering the following code: *#06#
This refers to the bulk packaging of data to allow you to save more. Normally you can use the internet at a standard pricing of E1.14 per megabyte, but Internet bundles allow you to pay less. The bigger the bundle, the lower the rate charged per megabyte. All Internet bundles are valid for 30 days from the date of purchase.
General packet radio service (GPRS)
GPRS-enabled phones are capable of receiving and sending data information, including Internet and email.
Global system for mobile communication (GSM)
Originally from Groupe Spécial Mobile, GSM is the most popular standard for mobile phones in the world.
See ‘General packet radio service (GPRS)’.
See ‘Global system for mobile communication (GSM)’.
See ‘Kilobits per second (Kbps)’.
Kbps refers to data transfer speed over the networks (including the Internet), and it is calculated in terms of bits per second. The higher the kbps, or the more the bits transferred per second, the more speed or faster the network/connection.
See ‘Megabyte (MB)’
This is a unit of measurement for digital information for when you buy data/internet.
This is the proprietary cellular phone money transfer service, which is marketed, managed and operated exclusively by MTN in the Kingdom of Swaziland.
An MTN Mobile Money agent is a franchise operator and service provider.
A mobile phone is your mobile or cellular device handset.
The MSISDN is the cellular telephone number. The MSISDN provides information, which identifies you and your network operator. It is presented in local format as 7604 0001 and in international format as +268 7604 0001.
See ‘Mobile Station Integrated Services Digital Network (MSISDN)’.
This is a prepaid billing service plan whereby you pay ahead for airtime with the use of recharge vouchers. It is also abbreviated as PAYG.
The network is the global system for mobile communication (GSM) system operated by MTN and covers those areas within the Kingdom of Swaziland as stipulated from time to time by us.
See ‘MTN PayAsYouGo’.
Personal identification number (PIN)
It is a four- to eight-digit access code, which is used to secure a cellphone from use and must be entered by you, the customer, to gain access to the network. The standard default PIN is 00000. PIN code change procedures are handset dependent, but the global standard may be used on most handsets. This is done by simply dialling **04*old PIN*new PIN*repeat New PIN#
See ‘Personal identification number (PIN)’.
This is a package agreement between MTN and you on how much calls and services will cost. MTN offers multiple voice and data packages for personal and business solutions.
This is used to describe calls that are made to other calls on the same network. For most bonus airtime given by MTN Swaziland, this means calls to other MTN Swaziland numbers.
This is an offer of a wide range of MTN facilitations or additional features that MTN customers who subscribe to a plan can utilise, which are either chargeable or for free.
See ‘Subscriber identity module (SIM) card’
It is a communications protocol allowing the exchange of short text messages between mobile phones.
See ‘Short message service (SMS)’.
A SIM card is a removable card that securely stores account information for you. The SIM card allows your device to access the network telephony and broadband services.
A tariff is the actual charges for use of the services as communicated by MTN Swaziland.
This is a document describing a device or system and its use.