Your PUK is an eight-digit code that is required to un block your SIM card. It is normally required after the PIN has been entered incorrectly three times. Your PUK code is printed on the full SIM card when a new SIM is purchased. Remember to keep it in a safe place until the SIM needs to be unblocked.
Note: If a PUK number is entered incorrectly nine times, the SIM card will self-destruct, and a new SIM card will need to be purchased. You will also have to have the SIM swapped by visiting the MTN Service Centre with your identity document (ID) and a list of three frequently called numbers.
To get your PUK number, please SMS your number to
6000. Alternatively call
922 and press the option for PUK; you do not need to speak to a consultant.