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FAQ

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What is international roaming?

​Being in constant touch globally is now an absolute necessity. International roaming with MTN keeps you in touch and connected with your contacts in Swaziland and around the world by allowing you to use your MTN Swaziland SIM in other country networks. To allow for this, MTN has international roaming agreements with over 250 global system for mobile communication (GSM) operators in 120 countries.​​

Is the service only for post-paid customers?

How do I know if I can roam in the country I am visiting?

Can I load airtime when I am roaming?

Can I access my voicemail messages while roaming?

What if my phone refuses to roam?

How do I make a call while roaming?

How much does roaming cost?

How is MTN helping to control the costs of roaming?

What happens when I receive a call?

Why is MTN now charging for receiving calls?

How do I access help while roaming?

Data roaming is said to be expensive. What tips can I apply to avoid a huge bill?

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