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Frequently asked questions

VELA

Eswatini Communication Commission issued a Regulation directing all mobile service providers operating in the Kingdom of Eswatini to register their Customer’s SIM cards

Failure to register a sim card will result in your number being disconnected on the network.

Customers need to bring their National ID/ Passport and Proof of Residence.

Customers can register 10 numbers per ID

Yes, that is possible though there needs to be a minimum of 50 individuals registering

You will receive two messages upon being successfully registered. You may also dial *1212# to confirm your registration status.

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VELA

Let’s get your SIM card registered

Register your SIM card on the makoya network and enjoy moja vibes everywhere you go.