MoMo

Agent

Be part of the bright side and add bold new digital features to your business by being a MoMo Agent. Gain more traffic to your establishment and the perk of an extra revenue stream through commission gained. 

What you will be able to offer as an Agent

  • The ability to register customers for the MoMo service
  • Assistance in depositing cash and performing withdrawals for registered customers
  • Offer MTN services and products such as VELA sim registration, airtime and starter packs

The benefit of being a MoMo Agent

 Your business will receive a commission every month based on the transactions performed.  

FAQ

How to become a MoMo Agent

Step 1:

As an aspiring Agent, you will need to first complete the Agent application form, Agent account handler form and Mobile Money agreement form. 

Step 2:

Based on the type of business you run; the following documents will be required:

Vendor:

  • Trading license accompanied by a City Council permit
  • Copy of ID or valid passport (trading license holder)
  • Granted permission from City Council upon inspection of the location

Rural spaza or kiosk:

  • Trading license
  • Copy of ID or valid passport (Business owner)
  • Copy of ID or valid passport (account handlers that will be performing transactions)
  • Working premises 

Sole Trader:

  • Current copy of Trading License
  • Copy of ID or valid passport (trading license holder)
  • Copy of ID or passport of account handlers (individuals who will be working with the account)
  • Legal working premises reflecting on trading license

Company:

  • Current copy of Trading License
  • Copies of ID or passport (Directors)
  • Memorandum and Articles of Association
  • Certification of Incorporation
  • Copy of ID or valid passport (account handlers)
  • Legal working premises
  •  

Corporates:

Company                                                                      

  • Memorandum and Articles of Association;
  • Resolution to open Account;
  • Certificate of Incorporation;
  • Trading License;
  • Form J & C;
  • Tax Clearance Certificate;
  • Lease Agreement for Company Premises (Where Applicable) or proof of physical address for entity;
  • Proof of residence for Directors with more than 25% shareholding;
  • National Identity document for all Directors.

Partnership

  • Copy of Constitution or Deed of Partnership;
  • Partnership Resolution for Account opening;
  • Proof of physical address for entity;
  • Proof of residence for Signatories/Partners;
  • National Identity document for Signatories/Partners.
   

Sole Trader

  • Trading License;
  • Tax Clearance Certificate;
  • Proof of physical address for entity;
  • Proof of Residence for Sole Trader;
  • National Identity document for the director.

Cooperatives and Association Customers

  • Constitution / By laws;
  • Commissioner of Co-ops certificate;
  • Proof of registration with FSRA;
  • Minutes authorizing opening of an account account/ Resolution to open Account;
  • Proof of address for Co-op;
  • Proof of Residence of Signatories;
  • National Identity documents for Signatories.
   

Churches

  • Church Constitution;
  • Resolution to open Mobile Money Account;
  • Signatories’ proof of residence documents;
  • Proof of physical address (confirmed by letter from city council / Umphakatsi depending on the location of the church);
  • Proof of Residence of Signatories;
  • National Identity for Signatories.

Sports Teams

  • Constitution;
  • Affiliation letter from recognized body e.g. Football Association; Swaziland National Basketball Association.
  • Minutes of meeting when decision was taken to open and account/ Resolution to open Account;
  • Proof of physical address
  • Proof of Residence of Signatories;
  • National Identity for Signatories
   

Schools

  • Letter from Regional Office (REO);
  • School committee constitution;
  • Minutes of meeting when decision was taken to open and account/ Resolution to open Account;
  • Proof of physical address for School;
  • National Identity for Signatories
  • Proof of Residence of Signatories

Non-Profit Making Organizations (NGOs)

  • Constitution;
  • Minutes of meeting when decision was taken to open and account/ Resolution to open Account;
  • Proof of physical address for NGO;
  • Proof of Residence of Signatories
  • National Identity for Signatories;
  • Other applicable documents. 

Step 3

Register as an Agent

Register as an agent

Download the app!

Take care of your retail payments within the MoMo Services feature available on the My MTN app. Download the app and start buskin in a bold new digital world.

Download from Apple App Store Download from Google Play store