Emergency Services

Dialling 112 and 933 from your MTN cellphone will automatically connect you to Fire and Emergency services for free. This 24 hour crisis centre can assist with any emergency, wherever you are. 112 is an internationally recognised emergency number and can even be used when travelling outside of Swaziland.

The cost of the actual emergency service is payable by the person receiving assistance. Often the person dialling 112 is only a witness to the crisis or the only one with a cellphone when it is needed.

When making an emergency call, be sure to have your exact location and your contact details available. In the event of you being only a witness, leave contact details of someone who will remain with the person in need of assistance. Emergency calls to 112 can even be made from cellphones that do not have SIM cards inserted.

Other Information Services

SMS Information Services Customers can access information by sending an SMS.

PIN Unblocking Key (PUK) Request This service enables users to request and access their PUK anytime.