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All you need to do in order to get connected to the MTN Network is purchase a handset and starter pack, which costs E15, and load airtime. |
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Make a call for any duration, receive a call, SMS or GPRS and get 90 days’ access to the MTN Network. |
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GPRS stands for General Packet Radio Service. It is an offering that allows your phone to access the Internet. |
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Most new phones are GPRS compatible, but please check your manual to ensure your phone has GPRS capabilities. |
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Simply send ‘MMS’ to 6565. MTN will then send you the settings via SMS, and you will be prompted to save these setting to your handset. |
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GPRS is billed at 90 cents per 300 kilobytes. |
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Unlike voice calls, GPRS is not charged based on the duration you spend but by the amount of data you transfer. So, if you spend 5 minutes going into a website; you will be charged the same amount as someone who visits the same website but for a longer time while downloading the same amount of data. Data volume is measured in Kilobytes. MTN charges E2.00 per 1000 Kilobytes which amounts to 0.002 Cents per kilobyte. MTN Swaziland GPRS charges are far below that of other networks around the World, and the cost of using GPRS is the same with PayAsYouGo and using a Contract phone.
Safety Tips
When you finish a browsing session, rememeber to end the session properly, otherwise you will be continuously charged until the internet is closed. This will result in your airtime being depleted even though you were not necessarily on the internet.
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You can request GPRS services by sending the keyword MMS to the code 6565 from your handset. The configurations will be sent to your phone and you just need to save them. If you are having problems getting the settings; please 922. |
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Just visit your nearest MTN Service Centre and present a valid form of ID, a list of your three most-dialled numbers, the old SIM, if possible, and E10. |
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Getting CallerTunez is as simple as sending an SMS. Just send the code of the song to 3600 and we’ll deliver it directly to your handset. To deregister from the CallerTunez service, send a CallerTunez code to 3601. |
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We’re proud to offer you the option of easily swapping between our services. Simply select which package you’d like to swap to and send the appropriate code:
- From PayAsYouGo Standard to Per Second Billing: Dial *151*1#.
- From Per Second Billing to PayAsYouGo: Dial *151*2#.
- From PayAsYouGo to Dynamic: Dial *135*1#.
- From Dynamic to PayAsYouGo: Dial *135*9#.
- From Dynamic to Per Second Billing: Dial *135*9#, then *151*1#.
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To become a VTU vendor, visit your nearest MTN Service Centre and present your passport and two passport size photos. A registration fee of E600 will also be levied. |
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In order to qualify for an MTN Contract Package, you must meet the following criteria:
- A minimum income of E3,500
- Possess a valid form of ID
- Graded tax
- Own a current account at any recognised bank
- Present a copy of your pay slip
- Present a copy of your utility bills
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Come to an MTN Service Centre and fill in the blacklisting forms, which require the following:
- A police report
- Proof of ownership of the phone (this can be a receipt or the box with the serial number)
- A valid form of identification
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Dial **04*Old PIN*New PIN code*Repeat New PIN code#. |
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Call Me Back is a service that allows you to send a free SMS to someone with a request to call you back. The recipient will then receive an SMS with the text ‘Please call me’. |
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FaxMail is a virtual fax machine for people on the go. This service allows you to receive faxes in your VoiceMail box, which are stored until downloaded and then forwarded to a fax machine of your choice. |
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Yes, your FaxMail number has eight digits, which is created by adding a nine (9) after the first two digits of your MTN cellphone number, e.g. the cellphone number 6061234 would have the FaxMail number 60961234. |
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You will be notified by an audible ‘beep’ sound followed by an on-screen message-received envelope. The recipient will then need to dial 100 or 60100 to download the fax at his or her convenience, i.e. press 1 to listen, press 3 to transfer, enter destination (FAX NUMBER/MSISDN) then #. |
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Conference Call allows Contract customers to establish a simultaneous multi-party call with five other people (six parties in total). With PayAsYouGo packages, a multi-party call can be held with only two parties (three in total). |
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Calling Line Identification Restriction (CLIR) allows you to hide your number when calling. |
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Calling Line Identification Presentation (CLIP) allows you to see who is calling you. |
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This service re-routes calls to your VoiceMail or another predefined number if you are unable to take the call. |
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Dial **004*(F/N)# send. |
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Dial ## 002# send. |
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Call Barring is the facility to restrict certain numbers from being dialled from a handset or received by the handset. |
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Multimedia Message Service (MMS) is enhanced or enriched SMS that allows you to send text, video, picture and attachments. |
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Multimedia Message Service (MMS) is billed at 90 cents per 300 kilobytes, any file bigger than this size cannot be sent through the MMS. |
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Your handset’s IMEI number can be located in the following areas:
- On the back of the handset, once the battery has been removed
- On the original handset packaging
- On the original proof of purchase
A simple and easy way to access the IMEI number of the handset is by entering the following code: *#06#. |
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