Call Forwarding

Available on all packages, Call Forwarding / Call Diverts allow a user to divert an incoming call either to a VoiceMail, or to another mobile or fixed line. This service is particularly convenient and useful when you are unable to answer a call, your phone is off or you are out of coverage or even out of the country.

Calls can be diverted to a VoiceMail or to another number. Activating Call Forwarding can done by dialling 174 or 175 from your MTN handset. Diverting calls to a VoiceMail is free, while Call Diverts to another number is charged at the standard call rate as per your package.

The following guidelines can assist in setting up and monitoring Call Forwarding on your handset:

Four Call Forwarding Options and GSM Codes:
All calls - **21*(F/N) #send
No reply - **61*(F/N) #send
Unavailable - **62*(F/N) #send
If busy - **67*(F/N) #send

How do you check to see which diverts are set on your phone?
All calls - *#21#send
No reply - *#61#send
Unavailable - *#62#send
If busy - *#67#send

How do you cancel individual diverts?
All calls - ##21#send
No reply - ##61#send
Unavailable - ##62#send
If busy - ##67#send

How do you set up the standard 3 divert at once?
**004*(F/N) #send

How do you cancel ALL diverts at once?
## 002#send

Call Diverts Activate Cancel Check Status
All Calls **21*number#send ##21#send *#21#send
No Reply **61*number#send ##61#send *#61#send
Time Delay on No Reply **61*number
*11*5/10/15
/20/25/30#
send
   
Busy **67*number#send ##67#send *#67#send
Not Reachable **62* number#send ##62#send *#62#send
All Call Diverts   ##002#send  
No Reply, Busy and Not Reachable **004*number#send    

Other Calling Services

Call Holding and Waiting
This service allows a user to handle two calls or more at a time and is a free service available on all MTN packages.
  Dual/Twin Call
You no longer need to use your only SIM card in your car phone, cellphone or cardphone.
     
Call Line Identity (CLI)
CLI displays the cellphone number of the person who is calling before you answer.
  International Unbarring
International Unbarring allows you to use your cellphone to make International calls, i.e. any call outside of Swaziland.